Collection and Use of Personal Information
When ordering or registering on our website we will ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. We use the information collected to process orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, personalize your site experience, update our records and generally maintain your accounts with us and recommend products and services that might be of interest to you.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the section below on “How can you opt-out, remove or modify information you have provided to us?” If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
Do we share the information we receive?
Information about our customers is an important part of our business and we do not sell, trade or transfer your personal information to others. We share customer information only as follows:
(1) Agents – we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK’s Data Protection Act.
(2) Protection & Fraud prevention – we release account and other personal information when we believe release is appropriate to comply with law, to enforce or site policies or to protect ours or others rights, property or safety. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All card payments are taken by third parties and not saved on our server.
How can you opt-out, remove or modify information you have provided to us?
You can modify your account information in the “My Account” section of our website. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses and billing addresses. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
What are my choices? You can choose not to provide us with your personal information, even though it might be needed to make a purchase or to take advantage of certain features on our site.
Changes to our policy
Please also see section on “Terms and Conditions”